ServiceNow Tech Lead

About the role

About RapDev:

RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.

On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.

About the Job:

Are you interested in solving complex problems for large enterprise ServiceNow customers? We're looking for engineers who are passionate about integrating the latest technologies with the ServiceNow platform. This is a unique opportunity to work with the latest ServiceNow modules as well as AWS, GCP, Azure, Github, AI tools, and more!

What you'll do:

Develop quality software and web applications

Analyze and maintain existing software applications

Design highly scalable, testable code

Discover and fix programming bugs

3rd party integration development (REST, SOAP, mid servers, etc)

Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts

Work independently with customers on implementations and remote services

Troubleshoot basic configuration/script issues

Attend requirements review and validation sessions as needed

Participate in SCRUM calls

Utilize strong written and verbal communication skills

Stay on time and on task with assigned customer work

Who you are:

Bachelor's degree or equivalent experience in Computer Science or related field

5+ years of ServiceNow development experience

Proficient in scripting and integrations on ServiceNow

Experience leading ITOM implementations

Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps

Experience/willingness working on multiple projects simultaneously

Self-Learner and eager to understand new technologies

Compensation:

Base Pay: $150,000–$200,000, depending on experience

Benefits:

100% Employee Healthcare Coverage (Medical, Dental & Vision)

Retirement Plan (5% 401k Match, IRA)

Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Hybrid Work Opportunities

Fitness & Commuter Subsidies available

Equity

Relocation Assistance

SL & LT Disability

Visa Sponsorship

RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Posting text as published by RapDev.

The evidence behind this listing

Workplace

Remote Employer field

Seniority

senior From the job title

Employment type

full time

Location as listed

USA

Pay and work authorization

Stated pay

Not stated

Visa sponsorship

Not stated

Security clearance

Not established

Citizenship

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