Business Analyst - Medicaid Systems

About the role

We are seeking a Business Analyst to support the implementation of a Medicaid Provider Management System. The successful candidate will work with business stakeholders, subject matter experts (SMEs), technical teams, and implementation partners to help define business requirements, document processes, support testing activities, and contribute to the successful delivery of provider enrollment and management solutions.

The ideal candidate is a collaborative and detail-oriented Business Analyst who enjoys working with both business and technical teams to deliver effective solutions. Success in this role requires strong communication skills, the ability to understand business processes, and a willingness to learn Medicaid provider operations and healthcare technology systems while contributing to a successful implementation.

Key Responsibilities

Business Analysis & Requirements Management

Assist in gathering, analyzing, documenting, and validating business requirements.

Participate in stakeholder interviews, workshops, and discovery sessions.

Develop and maintain business requirements documents, user stories, process flows, and functional specifications.

Support requirements traceability throughout the project lifecycle.

Identify and document business process gaps and improvement opportunities.

Business Process Analysis

Document current-state and future-state business processes.

Collaborate with business users to understand operational needs and system impacts.

Stakeholder Collaboration

Work closely with business users, project managers, developers, testers, and vendors.

Participate in project meetings and requirements workshops.

Assist in communicating business requirements and project updates to stakeholders.

Support issue resolution and requirements clarification efforts.

System Implementation Support

Collaborate with technical teams to ensure business requirements are accurately translated into system functionality.

Assist with data mapping and interface requirement documentation.

Support data conversion and validation activities.

Participate in solution reviews and design discussions.

Requirements

2-5 years of Business Analyst experience on software implementation or system enhancement projects.

Experience supporting healthcare, Medicaid, or government technology projects.

Familiarity with provider enrollment, credentialing, or healthcare operations.

Experience gathering and documenting business requirements.

Experience creating process flows, use cases, or user stories.

Knowledge of Software Development Lifecycle (SDLC) methodologies.

Strong analytical, organizational, and problem-solving skills.

Excellent verbal and written communication skills.

Experience supporting testing and User Acceptance Testing (UAT).

Preferred Qualifications

Experience working in Agile and/or Waterfall environments.

Familiarity with Jira, Visio, or similar tools.

Basic knowledge of SQL, reporting, or data analysis tools.

Exposure to system integrations, APIs, or data conversion activities.

Key Competencies

Requirements Gathering and Documentation

Business Process Analysis

Stakeholder Communication

Problem Solving and Critical Thinking

Process Improvement

Testing and Quality Assurance Support

Analytical Skills

Organizational Skills

Team Collaboration

Attention to Detail

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The evidence behind this listing

Workplace

Remote Employer field

Seniority

Not established

Employment type

Not established

Location as listed

United States

Pay and work authorization

Stated pay

Not stated

Visa sponsorship

Not stated

Security clearance

Not established

Citizenship

Not established