Advance Visualization Analyst

About the role

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Advanced Visualization Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

Analyze and evaluate advanced visualization applications, technologies, workflows and system functionality to determine alignment with clinical, operational, technical, and business requirements.

Develop and perform application and workflow testing; analyze results, identify issues, determine root causes, and recommend corrective actions.

Evaluate application configurations, integrations, and workflows to identify opportunities to improve efficiency, performance, and user experience.

Evaluate technical and operational requirements for new and acquired imaging centers and recommend appropriate application configurations, workflows, and implementation approaches.

Conduct or coordinate site assessments and evaluate technical requirements, workflow needs, system dependencies, and implementation risks.

Configure advanced visualization applications based on established clinical, operational, and technical requirements.

Coordinate implementation activities, including testing, configuration, workflow validation, training, go-live readiness, and post-implementation support.

Validate workflows and system functionality and identify issues that may affect implementation, operations, or user experience.

Coordinate with Clinical Operations, IT, imaging centers, vendors, and other stakeholders to resolve implementation issues and meet project requirements.

Manage assigned implementation activities and milestones and identify and address risks, delays, and other issues that may affect project outcomes.

Develop and maintain technical, workflow, testing, implementation, and user documentation.

Develop and deliver end-user training and adjust training materials based on user and workflow needs.

Serve as a subject-matter resource for advanced visualization applications, enterprise imaging workflows, and related operational processes.

Investigate application and workflow issues by evaluating system behavior, configurations, integrations, and operational requirements.

Resolve application and workflow issues and determine when to implement a solution, develop a workaround, engage a vendor, or escalate the issue.

Monitor production advanced visualization systems and evaluate performance, availability, and operational trends.

Analyze recurring issues and trends to identify root causes and recommend workflow, configuration, process, or technology improvements.

Perform application and user administration activities in accordance with business, security, and operational requirements.

Evaluate software upgrades, enhancements, and new functionality for potential impacts to applications, workflows, integrations, and users.

Participate in the evaluation and implementation of new advanced visualization technologies, including testing, workflow assessment, and operational readiness.

Develop knowledge base articles and technical resources based on application functionality, workflow requirements, and identified solutions.

Partner with imaging centers and internal stakeholders to evaluate operational challenges and implement or recommend effective solutions.

Translate clinical and operational requirements into appropriate technical and workflow solutions.

Exercise independent judgment in prioritizing work, evaluating solutions, resolving problems, and determining when issues require escalation.

Participate in scheduled after-hours maintenance, upgrades, and implementation activities when necessary.

Maintain current knowledge of enterprise imaging applications, advanced visualization technologies, clinical workflows, and system integrations.

Participate in department projects and initiatives related to technology implementation, application optimization, workflow improvement, and operational support.

Perform other related duties as assigned.

You Are:

Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations

Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask

Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

To Ensure Success In This Role, You Must Have:

Associate or Bachelor's degree in Information Technology, Healthcare, Clinical Sciences, Imaging, or a related field preferred.

1 - 3 years of experience supporting healthcare IT, clinical applications, medical imaging, advanced visualization, or related technology.

Working knowledge of enterprise application implementation, testing, configuration, and workflow validation.

Working knowledge of Windows-based applications, networking fundamentals, and healthcare technology.

Ability to analyze technical and operational problems and recommend appropriate solutions.

Strong organizational, communication, interpersonal, and customer service skills.

Ability to work independently, manage multiple priorities, and collaborate effectively with clinical, operational, and technical teams.

Ability to travel to imaging centers as needed.

We Offer:

Comprehensive Medical, Dental and Vision coverages.

Health Savings Accounts with employer funding.

Wellness dollars

401(k) Employer Match

Free services at any of our imaging centers for you and your immediate family.

Pay Range: $75,000.00 - $95,000.00 per year

Posting text as published by RadNet.

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