Software Engineer, Comms Platform

About the role

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Every approval request, receipt reminder, payment alert, and card notification Ramp sends has to reach the right person, on the right channel, at the right time. When it does, finance teams close faster and employees spend less time chasing tasks. When it doesn't, a missed message can mean a stalled approval, a late payment, or a flood of notifications nobody asked for.

Ramp's Communications Platform team builds the shared system that every product team uses to reach customers. It handles transactional messages across email, SMS, push, Slack, Microsoft Teams, and WhatsApp, including templating, delivery, retries, digesting, user preferences, and delivery monitoring. The team also supports the conversational experiences that let customers work with Ramp directly from the channels they already use.

We're looking for a backend engineer to own a core part of that platform. You'll take responsibility for an area such as message delivery and channel integrations, communication preferences, or platform reliability and scale, set its technical direction within the team, and keep it correct and dependable as message volume and the number of teams building on it grow. You'll work closely with product, design, and engineering partners across Ramp to make communications faster, more reliable, and easier for every team to build on.

What You'll Do

Own the design and evolution of a core part of Ramp's communications platform, from technical design through launch, monitoring, and iteration

Build and extend integrations with messaging channels and delivery providers, including email, SMS, push, and workplace chat tools such as Slack and Microsoft Teams

Design delivery workflows that are idempotent, retry safely, and confirm successful delivery, so customers reliably get the messages they need without duplicate sends

Build communication preferences and controls that let users and administrators decide what they receive and where

Make the platform simple and safe for other Ramp engineers to build on, with clear abstractions, strong defaults, and good developer tooling

Improve the reliability, performance, and observability of the platform as message volume grows

Drive technical direction for your area and raise the engineering bar through design reviews, code reviews, and mentorship

What You'll Need

Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows

A track record of owning a system or product area end to end and shaping its technical direction over time

Strong system design judgment, especially around reliability, idempotency, and correctness in high-volume distributed systems

Product sense: you care about the experience of the people receiving each message, not just the ticket, and you balance speed with quality

Clear communication and a collaborative approach to technical decisions across product, design, and engineering

Nice to Haves

Experience building notification, messaging, or communications platforms

Experience integrating with messaging providers or channel APIs, such as Twilio, SendGrid, Slack, Microsoft Teams, or WhatsApp

Experience building internal platforms or shared services used by many engineering teams

Experience scaling high-volume, event-driven, or queue-based systems

Benefits available to all full-time Ramp employees (Global)

Flexible PTO

Centralized home-office equipment ordering

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

United States

100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

One Medical annual membership

401(k), including employer match on contributions made while employed by Ramp

Fertility HRA (up to $10,000 per year)

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

Pet insurance

In-office perks: lunch, snacks, drinks, and more

Relocation expense coverage to NYC or SF (if needed)

Canada

Group medical, dental, and vision coverage through Sun Life

Life, AD&D, and disability coverage

Fertility drug coverage (up to $4,000 lifetime)

Group Retirement Plan with employer match (RRSP + DPSP)

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

Employee Assistance Program and virtual care through Lumino Health

United Kingdom

Private medical insurance through Freedom Elite

Virtual GP and at-home care via eMed x Livi

Workplace pension through Penfold, with salary sacrifice option

Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @ Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice

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The evidence behind this listing

Workplace

Remote Employer field

Seniority

Not established

Employment type

full time

Location as listed

Remote (US)

Pay and work authorization

Stated pay

$172k–280k/yr Employer field

Visa sponsorship

Not stated

Security clearance

Not established

Citizenship

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