AI & Automation Intern - Penang

About the role

Overview

Join TP's Digital Services & Transformation team as an AI & Automation Intern. You'll build real automations that go live and save real hours - not shadow projects. Your main toolkit is the Microsoft Power Platform (Power Automate, Power Apps, SharePoint, Dataverse), paired with AI assistants like Claude and Copilot to accelerate how you design, build, and document solutions.

We care far more about how you think than what you've already memorized. If you can break a messy manual process into clear logical steps, you'll do well here.

What you'll get

Real ownership of live automations used by internal teams

Direct mentorship from the Automation and Innovation team

Hands-on exposure to enterprise AI tooling and how it's actually deployed at scale

A multicultural, multilingual working environment

Internship allowance provided

Qualifications

Currently pursuing or recently completed a degree in Computer Science, IT, Software Engineering, Data, Business Analytics, or a related field

Strong logical and analytical thinking - you can take a vague problem and structure it into steps and conditions

Hands-on familiarity with at least one of: Power Automate, Power Apps, UiPath, Automation Anywhere, or similar

Practical experience using AI assistants (Claude, ChatGPT, Copilot) to solve problems, not just to write essays

Comfortable with Excel beyond the basics (formulas, lookups, pivot tables)

Good written and spoken English - you'll be writing documentation and talking to process owners

Detail-oriented, self-directed, and comfortable asking questions when a requirement is unclear

Able to commit to the full 6 months on-site

Nice to have (not required)

Any scripting experience: Python, PowerShell, JavaScript, or Office Scripts

Basic SQL or Dataverse/SharePoint data modelling

Exposure to Power BI, Microsoft Forms, or Graph API

Any Microsoft certification (PL-900, PL-100, PL-500, AI-900) or an RPA vendor certification

A GitHub, portfolio, or even a short write-up of something you automated for yourself

Hiring process

Short screening form

Practical assessment - a small logic and process-automation exercise (no prior Power Platform experience needed to attempt it)

Interview with the hiring team

Responsibilities

Map and document existing manual processes with the process owners, then identify what's worth automating

Build, test, and deploy automations using Power Automate (cloud and desktop flows), Power Apps, and SharePoint lists

Use AI tools (Claude, Copilot) to draft logic, generate expressions, troubleshoot errors, and produce documentation

Handle error scenarios properly - retries, exception paths, notifications, not just the happy path

Write clear work instructions and short training material so the business can run what you build

Track the impact of each automation (hours saved, error rate, turnaround time) and report it

Support the wider Innovation and Automation backlog: research, testing new tools, and small internal projects

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The evidence behind this listing

Workplace

Remote Employer field

Seniority

intern From the job title

Employment type

internship

Location as listed

Remote, US

Pay and work authorization

Stated pay

Not stated

Visa sponsorship

Not stated

Security clearance

Not established

Citizenship

Not established