Software Asset Management Developer – SBOM (REMOTE)

About the role

Job Description

SBOM Development • Develop, test, implement, and support solutions for collecting, processing, validating, normalizing, enriching, integrating, and reporting SBOM data. • Translate approved business and functional requirements into technical requirements, user stories, development tasks, and working solutions. • Develop integrations and automation between GitLab, JFrog Artifactory, ServiceNow SAM, Flexera, Technopedia/DejaCode, and other supporting systems. • Develop processes to identify and normalize commercial, open-source, and embedded software components and associate them with applications and software records. • Correlate SBOM component data with software license, entitlement, and inventory data to support license compliance and risk identification. • Support CycloneDX and SPDX formats and identification standards including Common Vulnerabilities and Exposures (CVE), Common Platform Enumeration (CPE), and Package URL (PURL). • Develop reporting, dashboards, data-quality monitoring, and exception handling for SBOM processes. • Troubleshoot and resolve integration, processing, and data-quality issues. ServiceNow SAM Development • Develop, configure, test, and support ServiceNow SAM solutions and the SBOM Module using platform best practices and configuration over customization. • Develop solutions supporting software discovery, normalization, licensing, entitlements, reconciliation, compliance, optimization, lifecycle management, and software approval, unauthorized software remediation. • Develop and maintain ServiceNow request management capabilities, including catalog items, RITMs, approvals, tasks, notifications, routing, and automated workflows. • Develop and maintain integrations, APIs, scripts, workflows, scheduled processes, reports, and automation supporting SAM processes. • Work with the ITAM Solutions and ServiceNow Platform teams to ensure solutions meet platform standards and technical requirements. • Review ServiceNow releases and support enhancements or changes affecting SAM and SBOM capabilities.

Skills and Requirements

• 5+ years of experience in ServiceNow development/configuration, Software Asset Management, systems integration, application development, or related implementation work. • Experience developing and configuring ServiceNow SAM solutions. • Strong understanding of SBOMs and software component management. • Experience with APIs, integrations, workflows, scripts, automation, and data processing. • Experience with ServiceNow Request Management, Service Catalog, RITMs, approvals, workflows, and fulfillment processes. • Experience translating business and functional requirements into technical solutions. • Experience with REST APIs, web services, JSON, XML, JavaScript, HTML, CSS, and related technologies. • Knowledge of SAM concepts including discovery, normalization, software models, licensing, entitlements, reconciliation, compliance, authorization, and lifecycle management. • Experience with Jira and Agile development practices. • Strong troubleshooting, analytical, communication, and documentation skills • Advanced ServiceNow SAM and Configuration Management Database (CMDB) experience. • Experience with Flexera software inventory, discovery, normalization, licensing, and integrations. • Experience integrating with GitLab and JFrog Artifactory. • Knowledge of Technopedia’s DejaCode Open Source Content Pack. • Experience processing and integrating CycloneDX and SPDX SBOMs. • Knowledge of open-source components, licenses, versions, packages, and dependencies. • Familiarity with Common Vulnerabilities and Exposures (CVE), Common Platform Enumeration (CPE), and Package URL (PURL). • Experience integrating SBOM data with software license, entitlement, inventory, and usage data. • Experience developing automation for unauthorized software remediation, normalization, reconciliation, and data quality management. • Preferred knowledge with MECM and Saas integrations with ServiceNow.

Preferred Certifications • ServiceNow Certified System Administrator • ServiceNow Certified Application Developer • ServiceNow Certified Implementation Specialist – Software Asset Management Pay: 83-85/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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Raleigh, NC

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