Salesforce Administrator/Analyst

About the role

**Job Description**

We are seeking a highly motivated and detail-oriented Salesforce Administrator to join our team. The successful candidate will assist with implementations, configurations, and maintenance of our Salesforce CRM (Customer Relationship Management) systems, with a focus on providing excellent customer service and support to our internal stakeholders. This role will also involve ensuring compliance with internal and external IT cybersecurity policies and procedures.

**Key Responsibilities:**

+ Assist in the development, configuration, customization, and maintenance of the Salesforce user interface, reports, dashboards, and workflows, following Salesforce best practices and industry trends, to meet business requirements and support successful operations.

+ Participate in regularly scheduled system maintenance and upgrades.

+ Collaborate with cross-functional teams to identify and implement process improvements.

+ Ensure compliance with U.S. Federal Government regulations and internal IT cybersecurity policy and procedures.

+ Provide user support and training on Salesforce features and functionality.

**Required Education, Experience, & Skills**

+ Bachelor s degree in computer science, information technology, or related field or equivalent years of experience.

+ 5 years' information technology work experience and 3 years of experience with Salesforce administration and configuration.

+ 3 years working knowledge and experience of Salesforce CRM principles and concepts.

+ Ability to effectively communicate and focus on outstanding customer service in a fast-paced environment requiring prioritization of multiple tasks.

**Preferred Education, Experience, & Skills**

+ Salesforce Administrator certification.

+ 2 years work experience with Salesforce development and configuration.

+ 2 years work experience of Salesforce Apex, Visualforce, and other Salesforce development tools.

+ 2 years work experience with data migration and integration.

+ 2 years of work experience delivering solutions using the system development lifecycle (SDLC) methodology with an Iterative Waterfall or Agile Scrum project management framework.

+ 3 years experience working for a U.S. Federal Government contractor.

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**Pay Information**

Full-Time Salary Range: $96623 - $164259

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

**Salesforce Administrator/Analyst**

**130638BR**

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Posting text as published by BAE Systems.

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Remote Matched in posting text

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Location as listed

Fort Walton Beach, FL

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