Sr Manager – Infrastructure Cybersecurity (Remote)

About the role

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We’re on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations.

United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Job Overview and Responsibilities

The Senior Manager – Infrastructure Cybersecurity is a technical leader responsible for managing a team of cybersecurity architects and engineers who design, implement, and maintain the security architecture, patterns, and controls that protect United’s core infrastructure – network, compute, platform/operating systems, and cloud – along with enterprise mobile security and designated identity and access management (IAM) services. This leader sets the technical direction for infrastructure security and builds a high-performing team.

Lead, recruit, and develop a team of infrastructure security architects and engineers, including performance and talent management

Own the security architecture, reference patterns, and hardening baselines for network, platform/OS, cloud, mobile, and assigned IAM services

Define and publish approved security patterns and reference architectures (secure-by-design blueprints, guardrails, and standards) that engineering teams build against

Drive the Zero Trust network strategy, including macro- and micro-segmentation, software-defined perimeter, secure internet edge (SASE/SSE, ZTNA, secure web gateway, DNS security, DDoS protection), and secure remote access

Advance security automation and policy as code so infrastructure controls are codified, repeatable, and continuously validated

Coordinate remediation of infrastructure findings and non-compliant items to meet applicable compliance standards and best practices

Monitor changes in regulations and compliance standards (e.g., NIST 800-53) and proactively update standards, patterns, and architectures

Manage vendors and external partners that support infrastructure security tooling and services

Assist with annual budgeting and monthly forecasting

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree required, STEM field preferred

5+ years of cybersecurity or infrastructure engineering experience, including years of leading technical teams

Strong knowledge of infrastructure security architecture and hardening across network, platform/operating system, and cloud environments

Proficient knowledge of modern network security: zero trust architecture, macro/micro-segmentation, SASE/SSE and ZTNA, next-generation firewalls, secure web gateway, DNS security, and DDoS protection

Proficient knowledge of cloud security (AWS and/or Azure), including cloud-native controls, landing zone design, and secure configuration

Working knowledge of identity and access management (authentication, authorization, MFA, privileged access, directory services) and enterprise mobile/endpoint security

Proficient knowledge of threat modeling and risk management; working knowledge of vulnerability remediation processes

Experience authoring security patterns, reference architectures, technical standards, and SOPs

Proficient understanding of compliance frameworks (e.g., NIST 800-53, CIS Benchmarks)

Ability to manage business stakeholders, vendors, and external partners

Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills

Must be legally authorized to work in the United States for any employer without sponsorship

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree

12+ years of relevant experience

Security leadership certifications such as CISSP, CISM, or CCSP

Cloud and platform security certifications such as AWS Certified Security – Specialty, Microsoft AZ-500 or SC-100, or GIAC (GSEC, GCIA, GDSA)

Identity certifications such as Microsoft SC-300 or Okta Certified Administrator

Experience designing and rolling out enterprise segmentation and zero trust network strategies across data center, campus, and cloud, with platforms such as next-generation firewalls, NAC, and SASE/SSE

Hands-on experience securing enterprise mobile fleets (e.g., Intune, Workspace ONE, Jamf) and mobile threat defense

Hands-on experience with identity platforms (e.g., Active Directory / Entra ID, Okta), privileged access management, and zero trust access models

Experience transforming traditional data center security controls into cloud-native architectures and CSPM-driven guardrails

Proficiency with infrastructure as code, policy as code, and security automation (e.g., Terraform, PowerShell, Python)

Proficient knowledge of PKI, certificate lifecycle management, and cryptography

Demonstrated ability to think strategically about business, product, and technical challenges

Experience in airlines, transportation, or other regulated and critical-infrastructure environments

Posting End Date: 11/15/2026

The base pay range for this role is $140,600.00 to $183,108.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com

Posting text as published by United Airlines.

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Location as listed

Chicago, Illinois, United States

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