Special Agent-Global Security

About the role

Special Agents help to reduce and control fraud losses within a specific region by conducting internal and external investigations into suspected fraud against American Express, with emphasis on routine and moderately complex cases. They help to ensure the successful prosecution of individuals charged with committing crimes against the Company. Role typically reports to: Manager of Director-Investigations.

Conduct routine and moderately complex (e.g., involving multiple victims) fraud investigations with minimal supervision

Assist with highly complex fraud investigations (e.g., involving organized, international criminal groups

Collect and compile evidence, document investigative activity and evidence in case management system

Pull data, locate records, run reports

Study data and video footage for evidence, trends and anomalies

Assist with undercover and/or sting operations, as needed

Interview victims, claimants, witnesses, suspects and potential suspects; record statements

Work with local and national law enforcement agencies to investigate and prosecute crimes

Work with law enforcement on fraud prevention initiatives (e.g., deliver fraud awareness training)

Prepare witness statements, provide information in response to court orders, and testify in court

Work with internal groups to help American Express minimize risk and exposure to fraud (e.g., assess risk, identify security weaknesses, close gaps)

Collaborating on fraud investigations with counterparts at other organizations

Collect intelligence about criminal networks or organized groups that commit financial crimes

Handle sensitive internal matters, including fraud investigations and policy violation reviews, ensuring proper escalation, documentation, and resolution

Required to be on call 24 hours a day

Previous job experience is required.

Ideal candidates will have at least 5 years of experience in law enforcement and/or investigative work.

Bachelor’s or other 4-year degree is a plus.

Preferred fields of study include business, criminal justice, and social sciences.

Prior experience in internal risk management, investigations, compliance, or a related field is a plus

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Posting text as published by American Express.

The evidence behind this listing

Workplace

Remote Employer field

Seniority

Not established

Employment type

Not established

Location as listed

CA, United States

Pay and work authorization

Stated pay

Not stated

Visa sponsorship

Not offered

Security clearance

Not established

Citizenship

Not established