Solutions Engineer, Sales & Partnerships

About the role

At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own.

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue.

We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing.

If you want a place where you own real outcomes, not just tickets, you'll fit in.

Why join Tapcart when you have a sea of other options?

You want to be the technical voice in the room - on a sales call one hour, whiteboarding an integration spec with an agency dev the next

You're a builder - you'd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook

You'll have a manager who clears the path, not one who watches every step

Don't proceed with applying if:

You don't use AI tools daily to work faster and smarter

You can't hold your own with a CMO one hour and a developer the next - both audiences need the real answer

You need a fully-built process handed to you. This one's yours to stand up

What you'll be working on at Tapcart

Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign

Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch

Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement

Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build

Feed recurring partner and customer needs back to Product as structured input for the roadmap

You'll be a true owner from first technical call to shipped integration, working side-by-side with Sales, Product, and partner developers, while staying close to merchants to deliver value early and iterate quickly.

Qualifications

3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role - ecommerce, SaaS, or Shopify ecosystem strongly preferred

Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev

You can scope an ambiguous ask into a clear spec, and say "yes, here's how," "yes, but," or "not yet" with equal clarity

Bonus: hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile dev chops

Compensation

$150-180k OTE

Benefits

Competitive salary and equity. Medical, dental, vision. 401(k). Flexible PTO. Remote-friendly. Home office stipend. Quarterly merchant stipend. Lots of swag drops.

Posting text as published by Tapcart.

The evidence behind this listing

Workplace

Remote Employer field

Seniority

Not established

Employment type

full time

Location as listed

United States | Santa Monica, CA | New York, New York

Pay and work authorization

Stated pay

$150k/yr Employer field

Visa sponsorship

Not stated

Security clearance

Not established

Citizenship

Not established