Solutions Architect

About the role

Job Description:

Shape the Future of Customer Experience

Are you the person who can walk into a room, uncover a client's biggest business challenges, connect the dots across technology, people, and process, and design a vision that drives real transformation?

We're looking for a Solutions Architect to partner with some of the world's most recognized brands and help them unlock the full power of the Adobe ecosystem. In this highly visible role, you'll lead discovery workshops, build strategic roadmaps, develop compelling business cases, and design innovative solutions that accelerate digital transformation.

This is not a hands-on implementation role. It's an opportunity to become a trusted advisor, strategic consultant, and solution visionary who helps clients connect technology investments to measurable business outcomes.

What You'll Do

Lead Discovery & Shape Strategy

Facilitate executive and stakeholder discovery workshops

Assess technology maturity, organizational challenges, and capability gaps

Identify opportunities across content supply chain, customer data, personalization, and journey orchestration

Translate technical findings into clear business value and actionable recommendations

Design Future-State Solutions

Develop strategic roadmaps that maximize value realization and support business objectives

Architect solutions across Adobe Experience Cloud and broader marketing technology ecosystems

Create compelling presentations, architectural diagrams, integration concepts, and business cases

Quantify value through ROI, efficiency gains, reduced risk, and time-to-market acceleration

Partner with Sales & Client Teams

Collaborate with Adobe sellers, account leaders, and technical SMEs

Support business development efforts through solution positioning and technical storytelling

Help identify Adobe licensing and growth opportunities

Build client confidence through strategic consultation and thought leadership

Drive Innovation

Stay at the forefront of Adobe technologies, AI capabilities, and digital experience trends

Advise clients on emerging solutions including content supply chain, customer data platforms, personalization, analytics, and generative AI

Create reusable frameworks, business case models, and discovery approaches that scale across engagements

What Success Looks Like

You thrive when you're:

Solving complex business challenges

Influencing executive stakeholders

Connecting business strategy with technology solutions

Building roadmaps that clients can actually execute

Turning technical concepts into compelling business narratives

What We're Looking For

Experience

Experience in solution architecture, technical consulting, pre-sales, or enterprise transformation leadership

Proven background leading discovery workshops and executive stakeholder conversations

Experience building business cases, ROI models, and transformation roadmaps

Deep understanding of customer data, marketing technology, analytics, workflow management, or digital experience platforms

Experience partnering closely with sales organizations and account teams

Adobe & MarTech Expertise

Experience with multiple Adobe solutions and adjacent technologies, including:

Adobe Experience Platform (AEP)

Adobe Journey Optimizer (AJO)

Customer Journey Analytics (CJA)

Adobe Experience Manager Assets (AEM Assets)

Workfront

GenStudio

Customer data, identity, personalization, and analytics platforms

Traits That Stand Out

Strategic thinker

Exceptional communicator

Executive presence

Collaborative leader

Business-first mindset

Naturally curious about emerging technology and AI

Why Merkle & dentsu?

At Merkle, you'll work alongside industry-leading practitioners helping enterprise organizations solve their most complex customer experience, data, content, and marketing challenges. You'll have the opportunity to influence digital transformation programs, shape multimillion-dollar initiatives, and drive meaningful business outcomes for global brands.

If you enjoy solving business problems, influencing strategy, and helping organizations transform the way they connect with customers, we'd love to talk with you.

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual salary range for this position is $113,000 - $160,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skils, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,

• Life insurance,

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

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Location:

USA - Remote - New York

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color , national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [email protected] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

Posting text as published by Dentsu Aegis Network India Private.

The evidence behind this listing

Workplace

Remote Matched in posting text

Seniority

Not established

Employment type

full time

Location as listed

USA - Remote - New York, United States of America

Pay and work authorization

Stated pay

$113k–160k/yr AI reading of the posting

Visa sponsorship

Not stated

Security clearance

Not established

Citizenship

Not established