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Automation Engineer 2 - Technical Support

Globalcareers Granicus Remote, IN

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About the role

We are hiring an early-career Automation Engineer to support Granicus Technical Support’s transition to an AI-first operation, where AI handles a growing share of customer interactions end-to-end. This role focuses on helping build, test, and deploy production-ready AI automations across Forethought, Salesforce, and Microsoft Copilot to improve AI resolution rate, reduce manual work, and enhance customer experience through scalable, reliable support workflows.

Posting text as published by Globalcareers Granicus.

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Location as listed
Remote, IN

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