SENIOR SOLUTIONS ARCHITECT (USA)

About the role

As an integral part of Trial Interactive Product initiatives, the Senior Solutions Architect assists the implementation, operations, sales, and product organizations throughout the entire process of understanding the customer's business and technical requirements, collaborating on the sales strategy, delivering strong solution presentations, building a configuration of the product, and ensuring the ultimate success of the customer. Strong teamwork and collaboration with Business Development, Product Management, and Professional Services is required to be effective in this role.

What You’ll Do:

As a member of our Technical Services team, your primary responsibility will be the configuration of Trial Interactive enterprise software and solutions. You will work in concert with operations throughout the implementation cycle

Design and document new configurations and solutions for Trial Interactive software

Create and maintain User Requirements Specification and Configuration Specifications for implementing customers

Act as the product configuration and domain expert in all relevant sales cycles with specific responsibility for demonstrating the product to prospects and existing customers

Work with sales on software configurations for demonstrations and respond to functional and technical elements of RFIs/RFPs/RFQs

Act as a conduit between the Sales team and Operations and Product teams. Clearly convey customer/prospects business requirements from the field to the Operations and Product teams

Develop and script product and solution demonstrations

Ideally, evangelize the Trial Interactive vision through product demonstrations, webinars/seminars, conferences and account specific initiatives  Participate in SOW reviews and vetting of new business opportunities

Provide training and mentorship to junior team members including Project Managers, Configuration Specialists, Business Development and Support staff as needed

Create and maintain SOPs (standard operating procedures) in accordance with QA and departmental guidelines and needs

Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Posting text as published by TransPerfect.

The evidence behind this listing

Workplace

Remote Employer field

Seniority

senior From the job title

Employment type

Not established

Location as listed

Remote job | Remote in the USA

Pay and work authorization

Stated pay

Not stated

Visa sponsorship

Not stated

Security clearance

Not established

Citizenship

Not established